PENGARUH ORGANIZATIONAL CULTURE TERHADAP JOB STRES YANG DIPENGARUHI OLEH WORKPLACE OSTRACISM DAN WORKPLACE INCIVILITY DI BANK BJB CABANG BALARAJA
DOI:
https://doi.org/10.59689/rp.v2i1.80Keywords:
Job stress, organizational culture, workplace ostracism, Workplace Incility, banking industry.Abstract
Job stress is an adaptive response to situations that are considered difficult or threatening to one's health, which is one of the impacts of modern life. This study focuses on the effect of organizational culture on job stress which is influenced by workplace ostracism and workplace incivility at bank bjb Balaraja branch. This test uses the Structural Equation Model (SEM) method with analysis and survey data processing using a questionnaire distributed to 100 employees of bank bjb Balaraja branch. The researcher obtained the result that Organizational culture and Job stress did not have a significant effect, only workplace ostracism was able to have a significant effect between organizational culture and job stress. In the results of this study also obtained quite interesting results between workplace incivility and job stress which did not have a significant effect. Companies should continue to improve the level of work stress of their employes, companies must also always be vigilant becauseeach employee can respond to work stress with different perceptions.
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